Shipping Policy

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Last updated: June 20, 2026

Worldwide Shipping: We proudly ship from Pakistan to customers all over the world through trusted international courier partners.
Made to Order: Every Ruche piece is handcrafted upon order confirmation to maintain the highest standards of quality and craftsmanship.
Production Time: The estimated production time for our made-to-order pieces is 8 to 10 weeks. Customized designs may require additional production time.
Shipping Time: Delivery timelines vary depending on the destination country, customs clearance procedures, and selected shipping method.
Shipping Charges: Shipping costs are calculated based on your destination country, city, postal/ZIP code, package dimensions, and selected courier service. Charges may vary accordingly.
Order Confirmation: You will receive an order confirmation email once your purchase has been successfully placed.
Tracking Information: Shipment tracking details will be sent via email once your order has been dispatched.
Customs Duties & Taxes: International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country. These charges are the responsibility of the customer.
Urgent Orders: If you require your order sooner for a special occasion, please contact our support team before placing your order. We will do our best to accommodate your request whenever possible.
Incorrect Shipping Information: Customers are responsible for providing accurate shipping details. Ruche is not responsible for delays or additional charges resulting from incorrect addresses or incomplete information.

For any shipping, custom order, or delivery-related inquiries, please contact us via WhatsApp at +92 323 4266798 or email us at rucheofficial.help@gmail.com.